Delivery Policy

Standard UK Delivery

  • Processing Time: Orders are typically processed within 1–3 working days.
  • Shipping Time: Once dispatched, delivery usually takes 2–4 working days.
  • Cost: £4.95 for orders under £50 and FREE UK delivery on all orders over £50.
  • Courier: We use trusted UK couriers including Royal Mail 

Made to Order Products

Some items are made-to-order and may take longer to arrive.

  • Estimated Delivery: 7–14 working days
  • Sustainable Shipping: These products are made just for you, helping to reduce waste and supporting ethical production.

International Delivery

We currently do not offer international shipping. Stay tuned - we’re working on it!

Tracking Your Order

Once your order has been dispatched, you’ll receive an email with tracking information if applicable.

Delivery Issues

If your item hasn’t arrived within the expected timeframe, please contact us at support@countrycaps.co.uk with your order number, and we’ll be happy to help.